Effective Date: 25 jan 2025 
Last Updated: 25 jan 2025

Welcome to Mobitech Gadgets!

We are committed to delivering your favorite tech gadgets and accessories to your doorstep in the most reliable and efficient manner. Please review our shipping policy to understand how we process and deliver orders within India.

1. Shipping Locations

Mobitech Gadgets delivers to most locations across India. However, due to logistical limitations, delivery to certain remote areas may not be possible. If we are unable to ship to your address, our team will notify you promptly.

2. Delivery Timeline

• All orders are processed within 1-2 business days after payment confirmation.
• Estimated delivery time varies based on your location and typically ranges from 3-7 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Charges

• Standard Delivery: A flat shipping fee of INR [Insert Amount] is applicable on all orders below INR [Insert Threshold Amount].
• Orders above INR [Insert Threshold Amount] qualify for free shipping.

4. Order Tracking

Once your order is shipped, you will receive an email or SMS notification containing the tracking number and a link to track your shipment. You can also track your order directly on our website under the "Track Your Order" section.

5. Delivery Partner

Mobitech Gadgets partners with reputed courier services to ensure fast and secure delivery. Delivery timelines are subject to courier service policies and any unforeseen circumstances such as weather conditions or strikes.

6. Delivery Attempts

Our courier partners will make two delivery attempts to deliver your order. If both attempts fail, the package will be returned to us. Re-shipping charges may apply for a re-dispatch.

7. Undeliverable Packages

In the event that your package is deemed undeliverable (e.g., due to incorrect address, refusal to accept, or no recipient available), Mobitech Gadgets reserves the right to cancel the order and refund the payment, deducting any applicable shipping charges.

8. Additional Notes

• No Cash on Delivery (COD): We do not offer COD as a payment option. All orders must be prepaid using the available payment methods on our website.
• Mobitech Gadgets is not responsible for delays caused by courier service providers or force majeure events.

For further assistance regarding shipping, please contact our support team at mobitech999@gmail.com or 9494243924.

 

Return and Cancellation Policy

Effective Date: 25 jan 2025
Last Updated: 25 jan 2025

At Mobitech Gadgets, we prioritize quality and customer satisfaction. To maintain the integrity of our products and ensure fairness, we follow a strict no return policy. Please read this policy carefully before making a purchase.

1. No Return Policy

• All sales on Mobitech Gadgets are final, and products once sold are non-returnable and non-exchangeable.
• Exceptions to this rule apply only in cases of:
• Defective Product: If the product delivered is damaged, defective, or non-functional.
• Incorrect Product: If an incorrect item is delivered.

In such cases, customers must report the issue within 48 hours of delivery by emailing us at [Insert Email] with proof (e.g., images or videos of the product). Upon verification, we will process a replacement or refund as applicable.

2. Cancellation Policy

• Customers may cancel their order within 24 hours of placing it, provided the order has not been dispatched. To cancel your order, please email us at mobitech999@gmail.com  or call us at 9494243924.
• If the order has already been shipped, cancellation is not possible.

3. Refunds

• Refunds are only applicable in the case of cancellations (before dispatch) or approved defective/incorrect product claims.
• Refunds will be processed within 7-10 business days to the original payment method.

4. Non-Returnable Products

• Products that have been used, damaged after delivery, or tampered with are strictly non-returnable.
• Certain categories of items, such as headphones, power banks, or cables, are non-returnable unless defective or incorrect.

For any concerns or issues, please contact our customer support team.

 

Privacy Policy

Effective Date: 25 jan 2025
Last Updated: 25 jan 2025

Mobitech Gadgets respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Billing address, payment card details, and transaction details.
• Technical Information: IP address, browser type, and device details (collected through cookies and analytics tools).
• Order History: Details of purchases made on our website.

2. Use of Information

The information collected is used for the following purposes:

• To process and deliver your orders.
• To provide customer support and respond to your inquiries.
• To send promotional emails, newsletters, and updates (you can opt-out at any time).
• To improve our website's performance and user experience.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, your data may be shared with:

• Delivery Partners: To ensure order delivery.
• Payment Processors: To facilitate secure transactions.
• Legal Authorities: If required by law or to prevent fraud.

4. Data Security

Mobitech Gadgets employs industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and provide personalized services. By using our website, you consent to our use of cookies.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of receiving marketing communications.

7. Contact Us

If you have any questions or concerns about our privacy policy, please contact us at mobitech999@gmail.com or 9494243924.