Shipping policy

Effective Date: 26/04/2026

Thank you for shopping with Mobi Tech Gadgets (https://mobitechgadgets.in/).

This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment
  • Orders are not processed on Sundays or public holidays
  • You will receive a confirmation once your order is placed

2. Shipping Coverage

  • We currently ship across India
  • Delivery is available to most serviceable PIN codes

3. Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Other Locations: 3–7 business days
  • Remote Areas: 5–10 business days

⏱️ Delivery times may vary due to:

  • Courier partner delays
  • Weather conditions
  • Government restrictions or unforeseen events

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Free shipping may be offered on selected products or promotions

5. Order Tracking

  • Once shipped, tracking details will be shared via:
    • Email
  • Customers can track their order using the provided tracking link

6. Delivery Attempts

  • Courier partners will attempt delivery 2–3 times
  • If unsuccessful, the order may be returned to us

7. Delayed or Lost Shipments

  • If your order is delayed beyond expected timelines, contact us
  • In case of lost shipments:
    • We will investigate with the courier partner
    • Resolution may include replacement or refund

8. Damaged Packages

⚠️ Important:

  • Do not accept packages that appear damaged or tampered
  • Record an unboxing video while opening the package

This is mandatory for any claims under our return policy.

9. Incorrect Address

  • Customers must provide accurate shipping details
  • We are not responsible for delays or losses due to incorrect addresses

10. Contact Information

For shipping-related queries:

📧 Email: mobitechgadgets.official@gmail.com
📞 Phone: 09494243924
📍 Address: Shop No.7, Guru Rajendra Complex, Vijayawada, Andhra Pradesh – 520002

11. Changes to Shipping Policy

We reserve the right to update this policy at any time without prior notice.